Another CS nightmare (still in progress)

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FloridaPhil
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Re: Another CS nightmare (still in progress)

Post by FloridaPhil »

Double post deleted.
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FloridaPhil
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Re: Another CS nightmare (still in progress)

Post by FloridaPhil »

nbg wrote: Mon Jun 17, 2019 11:31 am [But guess what sometimes choices have to be made when growing a business, that hasn’t been able to burn through cash to implement state of the art systems. Maybe, just maybe, having gone through an expensive rebranding, they are still at the stage where generating cash from sales is most important and the other stuff has to follow on, when cash flow allows.

A difficult balancing act for many small businesses.

Neil

That's as maybe and is still supposition - just a different one. More to the point, even if it is true, why should customers care about any of that or be at all understanding? It's CW's job to resource support just as fully as it resources sales.
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Essex Paul
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Re: Another CS nightmare (still in progress)

Post by Essex Paul »

QPRcat wrote: Mon Jun 17, 2019 6:49 pm My question is, why are CW having all these faults?

I thought the sellita movements were supposed to be highly reliable?
Not just Sellita. Mine was a SH21
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nbg
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Re: Another CS nightmare (still in progress)

Post by nbg »

FloridaPhil wrote: Mon Jun 17, 2019 7:31 pm
nbg wrote: Mon Jun 17, 2019 11:31 am [But guess what sometimes choices have to be made when growing a business, that hasn’t been able to burn through cash to implement state of the art systems. Maybe, just maybe, having gone through an expensive rebranding, they are still at the stage where generating cash from sales is most important and the other stuff has to follow on, when cash flow allows.

A difficult balancing act for many small businesses.

Neil

That's as maybe and is still supposition - just a different one. More to the point, even if it is true, why should customers care about any of that or be at all understanding? It's CW's job to resource support just as fully as it resources sales.
Ah yes. But then again I wasn’t assuming customers would be understanding. Just a view.

Neil
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